| AV Series Frequently Asked Questions |
| Category |
Questions |
Last Update |
| System Configuration |
Q1. Can the DVR be install on a NTFS hard drive? Does it affect anything? |
30-Sep-2005 |
| System Configuration |
Q2. Why is my DVR monitoring output is messed up? |
30-Sep-2005 |
| System Configuration |
Q3. Will the previously recorded data be deleted when the program is updated? |
30-Sep-2005 |
| System Configuration |
Q4. How to identify the product name and version? |
30-Sep-2005 |
| System Configuration |
Q5. Does the program automatically restart after power failure or improper shutdown? Do I need to reset the surveillance status back to the previous state before the accident? |
30-Sep-2005 |
| Camera |
Q6. When just one camera is connected, at first on-screen display is normal then gradually the image is brightened until it becomes totally white. How to resolve the problem? |
30-Sep-2005 |
| Camera |
Q7. How to resolve the problem of blinking? |
30-Sep-2005 |
| Camera |
Q8. Why does the color camera invert to white and black after the program is started? |
30-Sep-2005 |
| System Configuration |
Q9. How much is the minimum capacity of free space needed for recycling? What are the rules to delete files? |
30-Sep-2005 |
| Video Recording |
Q10. Can display and recording rate (frames per second) be adjusted? |
30-Sep-2005 |
| Video Recording |
Q11. Will the display and recording rate (frames) be affected when the camera resolution is set at 640 x 480? |
30-Sep-2005 |
| UPS |
Q12. With "UPS Support" enabled, why is UPS not function and no UPS product information is displayed? |
30-Sep-2005 |
| Video Recording |
Q13. Why does the recording button not function after pressed? |
30-Sep-2005 |
| POS |
Q14. How to setup the POS system? |
30-Sep-2005 |
| Audio Recording |
Q15. Why is it difficult to record any sound when the Sensitivity slider is set to a higher value? |
30-Sep-2005 |
| Audio Recording |
Q16. Why does audio recording not function? |
30-Sep-2005 |
| Video Recording |
Q17. What is the function performed in the masked area? |
30-Sep-2005 |
| Call Out |
Q18. In the alarm setup screen, I can set the alarm to call out when it is triggered. Why only one alarm device performs call-out function, and the other does not although both of them are triggered at the same time? |
30-Sep-2005 |
| Email |
Q19. Why does the e-mail feature not work? |
30-Sep-2005 |
| Email |
Q20. Why does it not work when I select multiple recipients? |
30-Sep-2005 |
| Call Out |
Q21. Modem works normally, and the WAV format is correct, but no sound is heard when the telephone receiver is picked up? |
30-Sep-2005 |
| Remote Access |
Q22. Why couldn't I see any image from remote side (Webcam)? |
30-Sep-2005 |
| System Configuration |
Q23. Why does the system continue to tell me that the start time should be earlier than the end time? |
30-Sep-2005 |
| Backup |
Q24. Why there is no data seen in CD after performing the CD backup operation? |
30-Sep-2005 |
| Backup |
Q25. Why am I not able to playback the video files from the backup function? |
30-Sep-2005 |
| System Configuration |
Q26. How do I smooth the file access function? |
30-Sep-2005 |
| Remote Access |
Q27. Can we change the port numbers of WebCam and Remote Console server in the networking setup page |
30-Sep-2005 |
| Remote Access |
Q28. Why is it that I can connect to the DVR server from my web browser but when I press the 'Remote console' function nothing is displayed on the screen? |
30-Sep-2005 |
| Remote Access |
Q29. Why is there no image being displayed after successfully connecting to the server through Internet Explorer? |
30-Sep-2005 |
| Remote Access |
Q30. Why does Remote Playback not work while both the connection to the server and the image display is normal? |
30-Sep-2005 |
| Remote Access |
Q31. Why is the download performance of Remote Playback unsteady? |
30-Sep-2005 |
| Remote Access |
Q32. Why should we select the type of bandwidth (in Connecting Quality)? |
30-Sep-2005 |
| Remote Access |
Q33. What is the reason when enabling the Direct Draw function, the cameras images look corrupted? |
30-Sep-2005 |
| System Configuration |
Q34.Encountered ActiveX publisher not valid when I attempt to access the NV software remotely via Internet Explorer 6.x |
30-Sep-2005 |
| System Configuration |
Q35.KWorld Drive Installation Conflict |
30-Sep-2005 |
| PDA |
Q36 PDA Requirements |
30-Sep-2005 |
| Backup |
Q37 How do you backup to DVD-R? |
30-Sep-2005 |
| Backup |
Q38 How do you backup to CDR? |
30-Sep-2005 |
| POS |
Q39 POS Emulation |
30-Sep-2005 |
| Audio Recording |
Q40 Cannot record/detect audio with microphone. |
30-Sep-2005 |
| System Configuration |
Q41 Argus Capture Card Initialization Error |
30-Sep-2005 |
| Camera |
Q42 No color on video screen |
30-Sep-2005 |
| TV-Out |
Q43 TV Out Signal Pins |
30-Sep-2005 |
| Remote Access |
Q44 For remote access, is there any way we can use it without enabling ActiveX in our browser? |
04-Oct-2005 |
| Remote Access |
Q45.Is there any way to improve the Remote Access monitoring resolution? |
04-Oct-2005 |
| System Configuration |
Q46.When the system encounters a power failure or unexpected shut down, what will the system do? |
04-Oct-2005 |
| System Requirement |
Q47.What kind of operating systems can the AV software run on? |
04-Oct-2005 |
| Video Recording |
Q48 How are time intreval divided during the video recording?
|
04-Oct-2005 |
| Product Comparison |
Q49 How is AV 120H more superior than AV120? |
04-Oct-2005 |
| System Requirement |
Q50 Do you have some guidelines on how long the recording will last for different harddrive sizes? |
04-Oct-2005 |
| System Configuration |
Q51 Do I have to create another partition on the hard drive to store video
data? |
04-Oct-2005 |
| System Configuration |
Q52 Can we put in more than one hard drive in the same PC box to increase the total recording time? |
04-Oct-2005 |
| POS |
Q53 For the POS text overlay, is the font type and size of the text adjustable? |
04-Oct-2005 |
| Video Recording |
Q54 Is it possible to save a video in AVI or other movie formats? |
04-Oct-2005 |
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